SW-EM800-L Bizzare Issue.

Sarkore

New Member
Feb 26, 2025
3
1
Sheffield
Hey All,

So odd issue. My Canyon came with the SW-EM800 switch for changing modes. It got smashed up (but still works). So ordered a new one however the new one wont allow me to turn on the bike. If i unplug it and turn the bike on, all works fine with the old busted switch. The second I plug in the new one the bike turns off haha. Feel like im going mad. Surely the unit is defective?

Any advice would be much appreciated.

Cheers!
 

Weeksy

Well-known member
Subscriber
Dec 13, 2019
611
670
Reading
I had similar with our Liv and a replacement button/switch/power etc.. That was running a Yamaha setup. It needed a Firmware update by the local shop (mine wouldn't work) and worked straight away. Not exactly the same of course, but you never know.
 

Sarkore

New Member
Feb 26, 2025
3
1
Sheffield
I had similar with our Liv and a replacement button/switch/power etc.. That was running a Yamaha setup. It needed a Firmware update by the local shop (mine wouldn't work) and worked straight away. Not exactly the same of course, but you never know.
Hey! Thanks for the reply. Interesting, so even though it's the exact same model switch I guess it could be a newer version out the factory that needs updating? Will give my local place a call and see if that's something they do. Much appreciated!
 

Weeksy

Well-known member
Subscriber
Dec 13, 2019
611
670
Reading
Well i'd speak to Canyon and ask, but i'm not convinced you'll get far with a random 'bot' on chat.. I was lucky that my LBS is a Giant/Liv dealer so sorted it easily (for £35)
 

Sarkore

New Member
Feb 26, 2025
3
1
Sheffield
Does the etune app recognize it and pair with it?
Hey. Thanks for the reply. I have the SC-EN600 computer which I'm pretty sure doesn't have BT? Correct me if I'm wrong though. Never seen any options for Bluetooth connectivity when scanning the screens menus. Would a computer with BT potentially solve this? Cheers!
 

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