Strive:ON problems

[Mario Antony]

Just a video showing Scott solution - it seems to use the Bosch Rail


Any problems with Scott Patron eRide?

 

[Mikerb]

The issue has not returned, since I used this fix. At least for 5 rides of about 3 hours. enduro stuff.
i checked the battery connection last weekend, and it still looks good, no wear.

I also think that the main issue is up and down movement. the snugger it sets the less side to side movement it will have as well.
these features keeps it from moving side to side if inserted fully, i think:
View attachment 127040

your photo is quite informative. The holes surrounding the actual connector ( 2nd photo) are guide holes rather than designed to prevent movement and you first photo suggests it is only those holes and the latch that prevents the battery moving from side to side. I agree increasing the vertical pressure will help but both the latch and the guide lugs must be under significant pressure and neither are designed to deal with lateral loads. I would want some packing between the walls of the downtube and battery on 3 sides to prevent that loading. I think the thing to understand is that the latch works on a cammed lever system and it will only stay in the locked position if the battery does no move laterally. Happy for you that you are getting rides in with no problems at the moment but I would not bet on it lasting I'm afraid.

 

[Mikerb]

Just a video showing Scott solution - it seems to use the Bosch Rail


Any problems with Scott Patron eRide?

yes that looks very similar to the arrangement on my bike which uses the Bosch Rail. Not too sure about the bottom "hatch" as he calls it. Looks a bit soft for a bash guard, unless there is something else that fits over that part?

 

[E Bob]

Mine Still looks good, So I just fitted thicker cable ties in. im off to bike park wales tomorrow, So Another serious test

 

[Jona]

I don't own the bike, it was a candidate for my next bike. Well from all I can/could read I completely agree with your findings.
There is vertical and lateral battery movement that creates the damage.

The one and only mistake Canyon did was not using proprietary Bosch(rail system) parts. With the rail that most probably would not happen.

not sure if I agree. the rail only supports in one direction, a bit sideways as well
but Canyon solved that with this feature:

the Bosch rail seems heavy for not so much extra support.
I Like the idea of Canyon by only support at the top and bottom and rely on the stifness of the battery and frame. and hence reducing wheight. it a shame it just not well executed.
the support at the bottom is not good enough.

 

[el.guillyt]

not sure if I agree. the rail only supports in one direction, a bit sideways as well
but Canyon solved that with this feature:

View attachment 127043
the Bosch rail seems heavy for not so much extra support.
I Like the idea of Canyon by only support at the top and bottom and rely on the stifness of the battery and frame. and hence reducing wheight. it a shame it just not well executed.
the support at the bottom is not good enough.

I don't know if it's only me, but I can't see the attachment

 

[ab_mtb]

I really, really dislike the Shimano XT brakes on the CFR. They're weak, fade quickly, and the lever has no feel.

Can't decide what to replace them with. Hope Tech 4 V4 or Magura MT7 Pro are on the list, but are there any others that I should be looking at?

Hayes dominion a4 are fantastic brakes

 

[Tubby G]

Just a thought on this issue. As a temporary fix has anyone tried running some Compriband tape along the length of the battery?

It’s an expanding tape used for sealing window & door frames in the construction industry. It might help wedge the battery within the down tube and eliminate any movement. Should still be able to remove the battery ok and then just add more tape when re-installing the battery. Just an idea

 

[Jona]

I don't know if it's only me, but I can't see the attachment

now ok?

 

[el.guillyt]

now ok?

yes Thanks

 

[jxrx]

not sure if I agree. the rail only supports in one direction, a bit sideways as well
but Canyon solved that with this feature:
View attachment 127093

the Bosch rail seems heavy for not so much extra support.
I Like the idea of Canyon by only support at the top and bottom and rely on the stifness of the battery and frame. and hence reducing wheight. it a shame it just not well executed.
the support at the bottom is not good enough.

Is this on all new deliveries?

 

[Jona]

Is this on all new deliveries?

I'm sorry if i was not clear, this is already on all Strive:ON s from the beginning.
i believe (and proven with my temp solution, for now at least ) that the issue is at the bottom of the battery, there are two issues according to me:

• latch is not strong enough.
• battery is not snug enough.

in my homble opinion, both would not be solved with rail from bosch.

The latch seems not strong enough. i guess the mistake Canyon made is to use the bosch latch. in this thread you can see Whyte keeps the battery in place with the battery cover.
the second (and biggest) mistake is that they accept the 'damage' because the issue is not (yet) on all bikes. probably a VP with an MBA, looking at numbers rather than an engineer wanting to solve the issue.

Anyway, Canyon sent me a new latch, i'll keep you posted if the design has changed.

 

[Mario Antony]

not sure if I agree. the rail only supports in one direction, a bit sideways as well
but Canyon solved that with this feature:
View attachment 127093

the Bosch rail seems heavy for not so much extra support.
I Like the idea of Canyon by only support at the top and bottom and rely on the stifness of the battery and frame. and hence reducing wheight. it a shame it just not well executed.
the support at the bottom is not good enough.

Sorry, are you comparing a tiny bit of plastic attached throught bolts at the battery, with a full cradle made of steel and weighting around 450g?

The cradle or rail system, supports the battery 3 faces of the hexagonal form battery, and the charging port as well as the latch is bolted to this craddle/rail.
All dimensions can be respected according to manufacturing tolerances.

On Canyon Strive :ON...........well we need to believe that the inside blader makes a wonderful job, living the inside tube with perfect surface and that the downtube is stiff enought so that no stress goes into the battery supports.

 

[Mario Antony]

I'm sorry if i was not clear, this is already on all Strive:ON s from the beginning.
i believe (and proven with my temp solution, for now at least ) that the issue is at the bottom of the battery, there are two issues according to me:

• latch is not strong enough.
• battery is not snug enough.

in my homble opinion, both would not be solved with rail from bosch.

The latch seems not strong enough. i guess the mistake Canyon made is to use the bosch latch. in this thread you can see Whyte keeps the battery in place with the battery cover.
the second (and biggest) mistake is that they accept the 'damage' because the issue is not (yet) on all bikes. probably a VP with an MBA, looking at numbers rather than an engineer wanting to solve the issue.

Anyway, Canyon sent me a new latch, i'll keep you posted if the design has changed.

Scott uses the same Latch system, but it uses some kind of inner craddle.
As far as I could research, there are no Problems with Scott Patron Eride

 

[Bomble]

Scott did recently update something to do with the battery mount on the patron.

 

[wenna]

Sorry, are you comparing a tiny bit of plastic attached throught bolts at the battery, with a full cradle made of steel and weighting around 450g?

The cradle or rail system, supports the battery 3 faces of the hexagonal form battery, and the charging port as well as the latch is bolted to this craddle/rail.
All dimensions can be respected according to manufacturing tolerances.

On Canyon Strive :ON...........well we need to believe that the inside blader makes a wonderful job, living the inside tube with perfect surface and that the downtube is stiff enought so that no stress goes into the battery supports.

I´m inclined to agree.

With the bosch rail system all parts move in unison (Battery, latch and connector). On the Strive these parts can move independently of each other which is producing the stresses on the latch and disconnections from the connector.

 

[Mario Antony]

Scott did recently update something to do with the battery mount on the patron.

Interested to see.

 

[Mario Antony]

My latch is EB1210001D

Any updates to the latch, will have a different P/N

 

[E Bob]

30 kms of a bike park today, No issue with latch. Over jumped & landed flat on everything first few runs too, The strive likes to be in the air..
But.... Bike seemed real draggy at times, Not punchy at low speeds, Also beyond the 16mph "So not assisting" after some peddling the motor seemed to hold the bike back, Like not free wheeling. Anyone else had this ?
There is an update pending, perhaps ill try that.
This bosch doesn't seem to better my brose in the levo, the bosch i had in a trek rail 2 years ago was a beast...

 

[Bomble]

30 kms of a bike park today, No issue with latch. Over jumped & landed flat on everything first few runs too, The strive likes to be in the air..
But.... Bike seemed real draggy at times, Not punchy at low speeds, Also beyond the 16mph "So not assisting" after some peddling the motor seemed to hold the bike back, Like not free wheeling. Anyone else had this ?
There is an update pending, perhaps ill try that.
This bosch doesn't seem to better my brose in the levo, the bosch i had in a trek rail 2 years ago was a beast...

Have you tweaked the settings in the app?

 

[E Bob]

Have you tweaked the settings in the app?

yes plus 5 in all of it in turbo

 

[Bomble]

Something sounds off then

 

[el.guillyt]

30 kms of a bike park today, No issue with latch. Over jumped & landed flat on everything first few runs too, The strive likes to be in the air..
But.... Bike seemed real draggy at times, Not punchy at low speeds, Also beyond the 16mph "So not assisting" after some peddling the motor seemed to hold the bike back, Like not free wheeling. Anyone else had this ?
There is an update pending, perhaps ill try that.
This bosch doesn't seem to better my brose in the levo, the bosch i had in a trek rail 2 years ago was a beast...

I had something similar before the second time the cut off's where coming back, it was like the motor was not giving all, sometimes nothing, but the bike didn't cut off completely, in the next couple of rides went worse until the cut off came back, I don't know if it's exactly the same as you

 

[E Bob]

I had something similar before the second time the cut off's where coming back, it was like the motor was not giving all, sometimes nothing, but the bike didn't cut off completely, in the next couple of rides went worse until the cut off came back, I don't know if it's exactly the same as you

Something seperate to cut off ? My bike hasn't cut off at all, The battery has not moved, its never turned off, or never flickered the on lights. it purely feels like motor drag, underpowered.

 

[el.guillyt]

Something seperate to cut off ? My bike hasn't cut off at all, The battery has not moved, its never turned off, or never flickered the on lights. it purely feels like motor drag, underpowered.

everything on the bike was normal, no flickering, not cutting off, just lack of power and at times no power at all, I thought with the silicon strap I put around the battery and latch bracket was good enough to secure the battery (similar to the zip ties some of you guys used), it felt really solid with my hands, but apparently it's not enough, hopefully I'll have the bike back soon, I want to investigate the possibility to attach a strap from top to bottom, so it compresses the battery against the top bracket/connector

 

[Mikerb]

I´m inclined to agree.

With the bosch rail system all parts move in unison (Battery, latch and connector). On the Strive these parts can move independently of each other which is producing the stresses on the latch and disconnections from the connector.

Yes you are right. When using the Bosch rail system the battery is fully attached to the rail and the only movement of the battery can be if the rail is not firmly connected to the downtube or the battery connector is not bolted on firmly. Most importantly, as you point out, the battery connector , and latch slot , are all integrated as part of the rail which is steel. I have said before...but worth repeating, the breaking of the latch is a symptom not a cause. Those using zip ties etc are not strengthening the latch, they are preventing sideways movement at the latch slot. That does not prevent the same lateral movement at the battery connector however. That is only being prevented....or not...by the plastic lugs which will eventually wear, distort, or snap.

 

[wenna]

I find it hard to believe Canyon did not know about this battery problem before they started selling the bike.
Would love to see what solution they have implemented on Fabien Barel´s and other team riders bikes.

 

[Mario Antony]

Something seperate to cut off ? My bike hasn't cut off at all, The battery has not moved, its never turned off, or never flickered the on lights. it purely feels like motor drag, underpowered.

Yes.... when pushing beyond the speed limit [25km/h, actually is more 26.7/26.8], it looks like you're dragging an anchor!

Try this:

#1 Configure ECO with more assistance and torque;
#2 ride in ECO for initial part of the ride, it helps warming up
#3 start using other mods as you will


As strange and stupid as it seems, I noticed that Tour+ would be enough, and eMTB to be very well assisted.
Started using TURBO only in easy steady climbs, to save some effort...

Hope this help you.

PS: Nice knowing that the ZipTies did the trick!

 

[jxrx]

Quick question for everyone - my bike is on the way 3-10 days... is it obvious where/how to attach the cable ties?
Would you ride it first and see how it goes or just put the in right away?
If right away: Perhaps a stupid question but do you need to remove the battery to make the "cable tie net" work?
Appreciate I'm asking in advance without any reference bike here but I'm asking as I really just want to have it all ready to prepare when it arrives so I can get riding as quick as possible.

Thanks all!

 

[E Bob]

Quick question for everyone - my bike is on the way 3-10 days... is it obvious where/how to attach the cable ties?
Would you ride it first and see how it goes or just put the in right away?
If right away: Perhaps a stupid question but do you need to remove the battery to make the "cable tie net" work?
Appreciate I'm asking in advance without any reference bike here but I'm asking as I really just want to have it all ready to prepare when it arrives so I can get riding as quick as possible.

Thanks all!

cris cross, front two are obvious. rear are the motor mounts, the one side is fiddly, use decent ties, halfords not amazon...