Speed sensor Error W011 Shimano Steps

[OEstan]

Hi I'm new here.

I had recently a problem with the speed sensor on one of our 2 Shimano Steps bikes.
Got no spead reading and an error W011 wheen rotating the back wheel.

First I thought the magnet on the back wheel spookes was in the wrong place or
something stupid. But it was correctly placed/orientated and distance correct.

Replace SM-DUE10. Still no reading and W011 puzzled ...

Examine the connection plug and socket SD50? between motor and speed sensor.
Found center pin looked bent. Straightened it up with a seewing pin and reconnected
problem solved.

So issues with STEPS? Check sockets and connectors!

 

[Paulquattro]

Welcome to the site
Try posting your issue in the relevant section and you will probably get more help not a lot of people check out the newbie welcome section