RodneyH
New Member
I bought a carbon levo on July 31, 2023 and a couple of weeks later I ordered a 700w battery that was on sale for 50% off. Everyone was out of the battery, so it had to be ordered. After a month, I still hadn't gotten it (although it was paid for). Prior to it coming in, I got the Specialized email talking about the new promotion of a free 700w battery. I got back off of vacation and my battery came in, I went to pick it up and showed the shop the email (they are owned by Specialized). After being on the computer a bit, he gets my battery and tells me that they are going to refund account!!!! I was 100% expecting them to say, "too bad, it is what it is". So I was very surprised when he said they would give me a refund. SUPER STOKED!!!