Ricky Bobby
New Member
There are lots of smart and experienced folk in this forum. Can someone explain the bike mfg and motor mfg financial relationship?? Once designed in a frame there is a co dependence unlike forks/brakes etc. A typical model would be a pay for play where the bike mfg buys parts and sticks their boot up the subcons backside. A partner model would be where both companies share expenses, revenues, and profits. I ask this because my bike mfg, Canyon, is not managing brand health at all and turns all responsibility over to Shimano. They force you to work with Shimano and walk away from any electrical problems, sending you an email with the Shimano 800 number and a ‘don’t call us we will call you’. Shimano has lost its gen 2 battery inventory for my bike and has shipped a fishing rod instead (kidding not kidding), and is on its third month trying to get my bike to run, under warranty. This is a baffling situation and I want to understand it better. Thx!!
