I have a 2018 Turbo Levo and covered about 500 miles so far. I could feel a bit of side to side play in my rear wheel so decided to take a closer look, it felt exactly like the preload was wrong on a cup and cone type set up. On removal I found that the hub axle was actually loose, looks like the hub axle actually preloads the bearings on this hub, so I'm guessing this is why the wheel had side to side movement. I have also been experiencing the free hub not engaging intermittently. I assume it is the free hub and not the motor re-engaging. So while I was there I decided to take the free hub off, on inspection I found some grooves on all three of the free hub pawls, Images below. Any idea how these would be caused? Surely not because the axle was loose? Don’t think they would cause any functional issue but I’m sure they should not be there. I will speak to the bike shop that I got the bike from tomorrow to see what they say. Any one experience / seen this before? The wheels are ok, they are both still true so don't really want to replace them yet.