Levo Gen 3 Remote defect?

[Polar]

Suddenly the remote control is not working at all so I can't use micro control, change display and assist level while riding it's just dead.
The bike runs since I can use the app.
Anyone know if I can check anything myself or do I have to visit my LBS?

 

[Polar]

Suddenly the remote control is not working at all so I can't use micro control, change display and assist level while riding it's just dead.
The bike runs since I can use the app.
Anyone know if I can check anything myself or do I have to visit my LBS?

Problem solved.
Went to my LBS and the remote control was defect so they changed to a new while I was waiting and after 20 minutes I left with a new remote control free of charge.