I have a 2018 Haibike sduro fullseven. I want to remove the rear wheel. I can see it has a through axle which has an allen key fixture on one end and a lever(not quick release) on the other. I cannot seem to get either to undo more than one quarter turn and i don't want to force anything. I am pretty unfamiliar with working on ebikes and just wondered if there is something I am not doing to enable the axle to be undone . I cannot see anything obvious. Any guidance would really be appreciated. I am fitting a new chain and cassette . Cannot believe how quickly the last one wore out but from what I see now its probably the way I have been using the bike.
Any suggestions appreciated
Any suggestions appreciated