My hub broke on a ride. Took it to lbs. they changed the hub under warranty. Did 12 miles on new hub when it broke too. I’m talking to giant tomorrow. Apparently hope or dt Swiss do better hubs
having seen mine repaired in front of me, I’d just while the freehub out and check it’s not the greas viscosity problem a large batch left Giant with. The pawls stick down and allow a freewheel situation. Literally 20 mins to remove, clean, re-grease and re-assemble
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