New motor changed in the Kenevo by Berkshire cycles, outstanding service (Crowthorne)

Mustard

New Member
Nov 9, 2020
10
12
London
Amazing service at Berkshire cycles, had to have a motor change, and asked if they could fit a rear braided hose as well, “ no problem, if you’re waiting it’ll be about 20 minutes “ I was gobsmacked, damn that’s customer service for you, highly recommended these guys/gals at Berkshire cycles, Crowthorne high st, gotta thank @robridesemtb for his great YouTube videos around Berkshire cycles, highly recommend watching ?
89116B28-A1BC-4288-BF31-DF80A675F4ED.jpeg
89116B28-A1BC-4288-BF31-DF80A675F4ED.jpeg
89116B28-A1BC-4288-BF31-DF80A675F4ED.jpeg
A354AA67-2B70-4A69-9E35-8361E79D0D7F.jpeg
9CEFF853-B958-46F8-ABEF-AC526D7B71DD.jpeg
EF4947DD-9EF0-4338-A1F9-3F4B1479D6A2.jpeg
 

Stihldog

Handheld Power Tool
Subscriber
Jun 10, 2020
3,499
4,878
Coquitlam, BC
Not every LBS can do this right now. It’s certainly nice when they carry stock on an item you need. If we can avoid the wait times…wow!
The labour issue seems to be a problem here too. They must be desperate because they even offered me a job as a mechanic (I know about half of nothing?).
 

Mustard

New Member
Nov 9, 2020
10
12
London
Not every LBS can do this right now. It’s certainly nice when they carry stock on an item you need. If we can avoid the wait times…wow!
The labour issue seems to be a problem here too. They must be desperate because they even offered me a job as a mechanic (I know about half of nothing?).
Your right, holding the parts etc and I do realise not all are as swift, especially as specialised took 2 weeks to reply, but did me research and went directly to Berkshire cycles,
 

EMTB Forums

Since 2018

The World's largest electric mountain bike community.

553K
Messages
27,940
Members
Join Our Community

Latest articles


Top