Good to hear.Specialized have authorised a new motor for my 2019 carbon comp which is 3 years old, It will be its first replacement motor, taking it in tomorrow.
Good to hear.Specialized have authorised a new motor for my 2019 carbon comp which is 3 years old, It will be its first replacement motor, taking it in tomorrow.
Thats great news, unfortunately not everyone's experience seems to be as good as yours.I have tested mine here in Finland.
Rain, mud, dust, snow, sun, wet sand, you name it.
Temperature range +31celsius to -27celsius.
No problems.
I dented a rim and my LBS said that’s not covered. So I hammered it out and I’m still riding it. Glad your LBS went the extra mile.I just learned my Commencal DH bike is already out of warranty. 2 years! WTH. My buddy had to buy his own brakes on his 2022 Santa Cruz cause the dealer said he needed to contact SRAM about the defect. I have seen guys fighting Fox on suspension issues as the dealer said they only cover the frame.
With specialized I just call the dealer. They have replaced a shock I blew up, a wheel I bashed in on rocks and 2 motors on my Levo wothout batting an eye. I would prob ONLY buy specialized from here on out. The buy in is expensive though.
I dented a rim and my LBS said that’s not covered. So I hammered it out and I’m still riding it. Glad your LBS went the extra mile.
I was just happy they didn’t throw me outI bashed a stock Roval rim and my dealer got approval to lace a new rim using my hub and spokes.
They did a so-so build job but there was no cost with the Roval warrantee.
maybe your motor lasts so long because there are not a lot of serious hills in Finland...what are your average climbs?I don't understand these issues that people have with Spesh.
Original motor, nearly 7000km now. No issues.
Before i had Cube with Bosch, and must say that Brose is much better motor. Dunno about other motor's are they any better though.
I bought a 2018 second hand gen 1 levo in 2020, no issues for two years. During this time my mate back in SA had a gen 2 which required two motor replacements. Weird. We both just bought a gen 3. Hope it works out. At least this time i have a warranty.I have a 2019 Levo, during this time its had a new motor, 2 replacement power harness's and a replacement TCU.
Now looking like another new motor is required, thankfully still under warranty. (Just)
That lack of reliability has begun to put me off Specialized, I am on my 5th Spesh bike and my brand loyalty has been stretched.
I am now wondering whether to jump ship and move to another brand with a different motor, the fear of a fault occuring while in the depths of the Peak District scares me.
On the basis that I cant be the only one who has had such issues, what have others done.
Stuck with it, grin and bear it. Moved to another brand and if so what brand and any regrets.
Would be curious to hear what Specialized say about their product reliability.
Thank You.
That is the most ludicrous explanation ever what i have heard!maybe your motor lasts so long because there are not a lot of serious hills in Finland...what are your average climbs?
Hey bro u need to chill, that was an observation post not an explanation post.That is the most ludicrous explanation ever what i have heard!
What is the cadence that people are using? My cadence is 80-100.
You really mean that motor gets broken by riding uphills?? C'mon!
I use lot of Turbo, no mercy when i'm riding. Conditions are -30celsius to +30 celsius, i ride all year round.
Broken by uphills...
It is also good to remember that bad experiences get a very lot of attention on the internet, good ones not so much.Hey bro u need to chill, that was an observation post not an explanation post.
I pedal in the same range, maybe even a bit higher as you. As you are obviously pointing at, a low cadence with high power turbo could be one piece of the puzzle also.
The majority of Brose motor failures are the belt getting ripped to pieces or belt tensioner getting broken due to forces applied to them.
As an example, I can imagine that climbing a 10% slope vs a 5% slope creates approximately 100% higher forces to the motor internals.
I live just under a 1200m mountain. The average slope inclines here are moving in the 7% to 13% range, so yes I believe there is a much higher chance of a Brose belt motor damage due to serious hill climbing here than somewhere where it's much flatter.
I also believe that there is a huge difference if you ride on loose or packed terrain. On packed terrain there is more grip and so more strain on the belt than on loose terrain.
Just an example, my budy got his Levo gen3 motor to it's knees after 4 months(about 1000km) of riding here. He is not the only one here, some guys are already on their 3rd motor(gen 2 Levo).
One other observation I have on the Brose motor is the belt tension.
Just to elaborate...one of my hobby's is esk8ing and there u need to deal with optimal belt tension.
I think that if the belt tension in the Brose motor isn't set realy perfectly spot on that is a receipe for disaster. Also belts with use stretch just a bit(not much) and that stretch should be dealt with additional belt tensioning after a period of riding or the belt starts slipping(but the user can't do that the way like it's possible with an esk8).
The forces on the 16mm wide belts on an average powerful esk8 are up to m 5Nm and people rip belts apart sometimes. Interestingly the width of the belt in the Brose motor is also 16mm but forces applied are up to 90Nm...just food for thought...
But maybe you are lucky and got that Unicorn Brose unit
Happy riding
Peace✌Over and out.
I had two broken motors, and I never derestricted my bike. The same goes for a friend of mine.It is also good to remember that bad experiences get a very lot of attention on the internet, good ones not so much.
And i also wonder how much there are broken Broses that has used somekind of "Levociraptor"?
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