Motor cutting out on steep climbs?

[TommyC]

Anyone else have this problem?

Sometimes when I’m in turbo going up something steep the motor will just cut out. The led remote flashes orange and everything turns off. I can turn it straight back on and don’t get any error codes?

 

[Rob Rides EMTB]

I had this. Turned out to be the battery. Bosch we’re able to see errors via laptop.

 

[TommyC]

So new battery? Bikes still in warranty but I bought it 70 miles from home!

 

[irie]

I would take it back ASAP. The longer you leave it the more chance there is that you'll be messed around.

But make sure the supplier has all the Bosch diagnostic equipment of course.

 

[TommyC]

Booked in at LBS for Saturday. It’s not where I bought it so £30 for a diagnostic check. Is that standard? Shop I bought it from only provide 1yr labour on warranty anyway so would likely have been charged by them too.

 

[Trail Blazer]

Has anyone got error message or just lack of power?

 

[TommyC]

No error code here. Although, after it happened last year, I had a guy unlock the light ports and he asked if I’d chipped it before as he could see certain error codes on the system. Not sure what they were.

 

[Trail Blazer]

No error code here. Although, after it happened last year, I had a guy unlock the light ports and he asked if I’d chipped it before as he could see certain error codes on the system. Not sure what they were.

Ok thanks for info...I will go to Bosch service center this week for a check up. I also got the 63000A error...

 

[TommyC]

bike went in for diagnostics today. There were error codes for current monitoring and battery temperature but he said the highest recorded temp was 36°c.



Will have to wait and see what Bosch say now.

 

[Sami.S]

Hey, did you get any clarity on what was wrong? Did the warranty come with any parts replacement?

 

[TommyC]

Still waiting for a response from bosch….

 

[JP-NZ]

What bike is this on and I presume Bosch smart system?

 

[Sami.S]

I have the exact same problem, my bike is Trek Rail 9.8 XT gen3.

 

[TommyC]

What bike is this on and I presume Bosch smart system?

22 cube stereo

 

[TommyC]

Chased 99 bikes after not hearing anything. Bosch have sent me a new battery so just going to pick it up!