Long story short, back in early April my motor died (W013, E010 errors). The torque sensor was dead.
It was confirmed at my local Shimano dealership & sent off to Madison. They had it for over a week before looking at it, and another 2 weeks to 'fix' the issue - not with a new motor, or torque sensor - no, it was a firmware upgrade.
And after pushing my bike a mile up a very steep hill on this lovely evening, I can confirm the fix hasn't worked. I got three rides out of it at least
If your motor is with madison (hopefully under warranty), don't let them fob you off with this fix.
It was confirmed at my local Shimano dealership & sent off to Madison. They had it for over a week before looking at it, and another 2 weeks to 'fix' the issue - not with a new motor, or torque sensor - no, it was a firmware upgrade.
And after pushing my bike a mile up a very steep hill on this lovely evening, I can confirm the fix hasn't worked. I got three rides out of it at least
If your motor is with madison (hopefully under warranty), don't let them fob you off with this fix.
