My son was complaining that his gearchange wasn't working particularly well. On inspection the sprocket is bent, two teeth are anyway. How do they get bent? He says he has no idea but then he is 13 so he wouldn't tell me if he did. I assume I can change the single sprocket but Haibike can't tell me which cassette he has so here we go again. It's a Deore 11 speed, how do I know which cassette to buy? Are there many options?