Unanswered Hi everyone,

[Rev]

Now I know Abus locks are supposed to be pretty good for security but...

I've bought a half decent e-mtb so thought I better get a lock. I just bought a new Abus granite 53 D lock. I have just opened the packaging after flying into Spain and I cannot even get the thing apart!

Am I missing something... ?
Put the key in to turn but it seems only to go in about 15mm weirdly. Really frustrating as I need the dam thing etc

Has anyone else got this same brand and had a similar problem and solution?

Thank you

 

[steve_sordy]

Contact Abus. A quick chat should either solve the problem or convince both parties that the lock/key combo is not working.

 

[Rev]

Contact Abus. A quick chat should either solve the problem or convince both parties that the lock/key combo is not working.

Been in touch with Abus uk and Germany. Germany yet to respond and uk said send it back to seller etc. Will be looking at alternative locks from now on. Thanks