Got an error ERR 049E DRV SENS TORQUESENSOR which won’t clear by reset. Local Trek shop have raised a warranty claim on TQ for a new motor.
The bike was fine when I loaded it in the car for a 30 minute journey, but failed as soon as I enabled Eco assist when I started riding.
just wondering if there‘s any experience of causing motor damage by laying the bike down on it’s side in the car with it’s weight mostly on the non-drive pedal.
A similar thing happened earlier this year after driving a couple of hours to a meet. I can’t recall the error code, but the motor started getting quite noisy under high load after. Resulted in a warranty motor replacement (and battery and control panel).
The bike was fine when I loaded it in the car for a 30 minute journey, but failed as soon as I enabled Eco assist when I started riding.
just wondering if there‘s any experience of causing motor damage by laying the bike down on it’s side in the car with it’s weight mostly on the non-drive pedal.
A similar thing happened earlier this year after driving a couple of hours to a meet. I can’t recall the error code, but the motor started getting quite noisy under high load after. Resulted in a warranty motor replacement (and battery and control panel).
