Frozen display

[Aldy1]

After washing my decoy the display freezes and wont turn off unless the battery is removed. Tried drying all connection out and using contact cleaner but still no joy. YT have requested I send it back to them to check over but will they be able to see it has been deristricted with STunlocker even though I've put the setting back to EU?

 

[markus datgloi]

I would post the question in another forum: Shimano or search there.

 

[Zimmerframe]

It's a none standard battery which makes things a little more difficult. Sounds like you've done the normal things. All the cables off, cleaned, re-seated - again not as easy on the decoy - don't you need to drop the motor to access the motor cables ?

If you've managed to change back to EU and power on/off to do that correctly then it should be set as EU in the motor now. There is a "black box" which records data in the E8000, but I don't think anyones decoded it (I started but went for a ride instead ). So they might be able to tell, but it sounds like a hardware issue anyway.

Also, check all the cables aren't trapped, pulled tight anywhere (display, controller, wheel sensor). If they are that can cause some unusual behaviour - though not normally what you're describing.

On some e8000 bikes there were power on/off problems caused by the battery in the actual power switch not charging - so you could have a problem like that.

 

[Yorkshirelad]

After washing my decoy the display freezes and wont turn off unless the battery is removed. Tried drying all connection out and using contact cleaner but still no joy. YT have requested I send it back to them to check over but will they be able to see it has been deristricted with STunlocker even though I've put the setting back to EU?

I sent mine back with the same problem, I’d used STunlocker as well, they sent me a new one straight away. Turnaround was like 5 days, top service ??

 

[Aldy1]

I sent mine back with the same problem, I’d used STunlocker as well, they sent me a new one straight away. Turnaround was like 5 days, top service ??

Sorry what did they send you back? Was it a new battery?

 

[Yorkshirelad]

Sorry what did they send you back? Was it a new battery?

New display, the old one had started letting moisture in, kept going blank and the menu button wasn’t working.