Hello,
I recently purchased a brand new 2023 Nukeproof Megawatt Alloy Elite with the Shimano EP801 motor. I can't modify the display settings on the bike or get bluetooth to work so I can use the Etube app. . I've read all of the shimano documents and my problem seems to be that I don't have what Shimano refers to as an "A" (enter) button on either the SC-EN600 display or on the SW-EM800L switch. I can access the menus by pressing both switch buttons simultaneously but I cannot figure out how to select something from the menu. I think I need an "enter" button that just isn't there.
My question is, am I correct in thinking that I need either a new switch or a new display computer?
I have attached a page below from the E-tube Project compatibility chart that seems to confirm that my display computer and switch are not compatible, but I may not be interpreting the chart correctly. If I am reading it correctly I think that Nukeproof messed up and they owe everyone who bought their 2023 Megawatts a new switch or a new display computer. I have emailed their customer service but haven't heard back yet. I'll try the seller's customer service next week after Christmas if I don't hear from Nukeproof who I believe in bankruptcy now.
I actually love the bike so far except for this one little issue. I bought it at 60% off of MSRP so if neither Nukeproof or the seller (Competetive Cyclist) can make this right I will just buy a new switch or display myself.
Thanks for any help,
Tom
I recently purchased a brand new 2023 Nukeproof Megawatt Alloy Elite with the Shimano EP801 motor. I can't modify the display settings on the bike or get bluetooth to work so I can use the Etube app. . I've read all of the shimano documents and my problem seems to be that I don't have what Shimano refers to as an "A" (enter) button on either the SC-EN600 display or on the SW-EM800L switch. I can access the menus by pressing both switch buttons simultaneously but I cannot figure out how to select something from the menu. I think I need an "enter" button that just isn't there.
My question is, am I correct in thinking that I need either a new switch or a new display computer?
I have attached a page below from the E-tube Project compatibility chart that seems to confirm that my display computer and switch are not compatible, but I may not be interpreting the chart correctly. If I am reading it correctly I think that Nukeproof messed up and they owe everyone who bought their 2023 Megawatts a new switch or a new display computer. I have emailed their customer service but haven't heard back yet. I'll try the seller's customer service next week after Christmas if I don't hear from Nukeproof who I believe in bankruptcy now.
I actually love the bike so far except for this one little issue. I bought it at 60% off of MSRP so if neither Nukeproof or the seller (Competetive Cyclist) can make this right I will just buy a new switch or display myself.
Thanks for any help,
Tom