I've placed an order on this site early in the week and have been since trying to contact them without any luck. This morning site was down, which prompted me to proceed with PayPal dispute. I have been burnt before.
As soon as I've opened the dispute, within one hour, I get a reply from the through PayPal saying they have replied to my emails.
Now I can't say for sure they haven't, but I can say the original order emails did get through, and since I have been keeping an eye on my spam folder too, with no signs of further updates.
And having said that, after that reply through PayPal, I've reiterated my request for information on the order, and yet again they went silent.
If there are other options, you may want to consider those. If my case does get fixed, I'll update here.
As soon as I've opened the dispute, within one hour, I get a reply from the through PayPal saying they have replied to my emails.
Now I can't say for sure they haven't, but I can say the original order emails did get through, and since I have been keeping an eye on my spam folder too, with no signs of further updates.
And having said that, after that reply through PayPal, I've reiterated my request for information on the order, and yet again they went silent.
If there are other options, you may want to consider those. If my case does get fixed, I'll update here.
