I got the bike (Decoy Core 4)in the fall of 2024. I'm 190 pounds and ride pretty aggressively for a 54-year-old. Colorado front range USA.
On my first decent-sized ride, the battery drained completely after 15.75 miles (25 km) and 3,107 feet (947 meters) of vertical gain. I skied all winter, and then this spring I did almost the exact same ride—and once again, the battery died before the end. Both days were prime battery weather. 65 degrees.
For comparison, my buddy on his 3-year-old Orbea Wild with the 630Wh battery finished the ride with 30% battery remaining. My previous bike, a Giant E-Reign, would also complete the same ride with 30% left. I did check that I have the 720 watt battery because this feels like I have the 500 watt battery.
I’ve adjusted the settings in the E-Tube app and do everything I can to maximize range, including "shifting" into the most efficient assist mode for the terrain.
What range are others getting? (What I see online is that I am very short.) Do you have any suggestions on how to get more out of this? I sent a request to YT USA with the same info.
Thanks in advance.

On my first decent-sized ride, the battery drained completely after 15.75 miles (25 km) and 3,107 feet (947 meters) of vertical gain. I skied all winter, and then this spring I did almost the exact same ride—and once again, the battery died before the end. Both days were prime battery weather. 65 degrees.
For comparison, my buddy on his 3-year-old Orbea Wild with the 630Wh battery finished the ride with 30% battery remaining. My previous bike, a Giant E-Reign, would also complete the same ride with 30% left. I did check that I have the 720 watt battery because this feels like I have the 500 watt battery.
I’ve adjusted the settings in the E-Tube app and do everything I can to maximize range, including "shifting" into the most efficient assist mode for the terrain.
What range are others getting? (What I see online is that I am very short.) Do you have any suggestions on how to get more out of this? I sent a request to YT USA with the same info.
Thanks in advance.
