2019 Kenevo, Clutch in motor slipping?

[JustinMD]

Went for a spin yesterday. All was good for a while but then the motor started whining and power was down. Eventually the motor stopped all together. The diagnostics on the app said all was healthy. Powered down and powered back on. Same thing. Now, if I turn the power down to eco, 15%/35%, the motor doesn't slip.

So, what is it that is slipping? It's not the belt. The belt is a cog. It's not the planetary gears set. My guess it that there is a sprag bearing, or one-way clutch bearing, a lot like the Onyx Sprag Hub that is slipping. Something that transfers the power to the crank shaft from the drive pulley is the problem.

Anyone have this issue? I'm going to put the covers/cranks back on and send it down to my local shop and see if anything can be done. I didn't buy the bike new so I might be SOL when it comes the the warrantee. I'll keep this forum posted on the results.

 

[Zimmerframe]

I think the warranty is 2 year no matter who owns it. If you've got a copy of the original proof of purchase that will help, I'm guessing most owners register their bike on the spesh site when it's bought, so not sure if they use that to confirm things or not.

 

[JustinMD]

I think the warranty is 2 year no matter who owns it. If you've got a copy of the original proof of purchase that will help, I'm guessing most owners register their bike on the spesh site when it's bought, so not sure if they use that to confirm things or not.

I sent the original owner a message to see if he has any paperwork he can send me. I'm sure it will help. The bike only has 250 miles on it.

 

[ImSundee]

Specialized are usually really good and will warranty it, they can see when it was purchased. So wouldn't worry about that.

 

[Mcharza]

Yes, the warranty is 2 years. Starting from August 2018, the next owner is also covered

 

[JustinMD]

Warranty 2 years. Yes. Without Original Proof of Purchase. No. Doing some investigating to find a copy of sale.