stance e+2

Hi all! I have owned a new Giant Stance e+2 about two weeks now. This is my first ebike and I have been fully enjoying it until now. Every time I apply significant amount of torque to the pedals, the motor makes bad creaking noise. The noise is there whenever I start moving from stationary or...

Hi, thought of sharing the ride I did today with data in case it's useful to anyone. Giant Stance E+2 500Wh 37.93km Distance 2:03:19 Moving Time 640m Elevation 42% Battery Left

And was very surprised with the results. I did 38 miles in eco. A lot of climbs, on road and off road. I lost 1 bar of energy all ride. I got back with 4 energy bars and 63% battery left. I was out for 4h and 17m. I spent about 99% of the ride in eco. I lost my first bar of energy after...