Search results

  1. D

    Failed DU-E7000 motor

    So... The story continues I managed to kill the replacement motor in under 200km. This time while descending a locla DH track, I got a E010 warning. Now when I start up the bike I get a W013(Torque sensor not initializing) Immediately followed by E010. Looks like @Gary is right and E7000 motors...
  2. D

    Failed DU-E7000 motor

    So CRC have been pretty awesome. Even though there’s no warranty they have changed out the motor for another with 380km. Pretty gutted it’s another E7000, but it’s free. So can’t complain. Hopefully this one lasts long enough until the new motor is released.
  3. D

    Failed DU-E7000 motor

    I’m really hesitant to drop £850 on a E8000 as it’s 4 year old tech and there’s a new motor due in October I think. From what I gather E7000 is a throw away item, E8000 bearings can be done but no more. Tri-Sport have just agreed to take back the motor, so hopefully they will swap it out. I...
  4. D

    Failed DU-E7000 motor

    So Tri-Sport have been in touch, As I am not the original owner as it was a demo bike, I am not entitled to any warranty. They are willing to take the bike back to run diagnostics on it to decide how to proceed. I am really not keen to ship the whole bike back as its guaranteed to get damaged by...
  5. D

    Shimano STEPS DU-E7000 250W

    Does anyone know where to buy a E8000 motor from at the moment? Google search isn’t very helpful. Would Madison sell one or do they just do exchanges for warranty ones?
  6. D

    Failed DU-E7000 motor

    @R120 It was bought from Tri-sport resort. Who I believe is Wiggle/CRCs Ebay site. The advert did very clearly state that there is no warranty, but Im assuming that was the bike. The Shimano Warranty should hopefully still apply. Dan
  7. D

    Failed DU-E7000 motor

    @Zimmerframe fingers crossed then!
  8. D

    Failed DU-E7000 motor

    @R120 it was bought from eBay does that count as a purchase receipt?
  9. D

    Failed DU-E7000 motor

    Hi, So whilst out on my Ebike last night the motor started making a strange whirring noise and loosing power, the noise then change to a clicking/tappingsound and then very quickly a grinding sound, now the bike has no assist. When you pedal the motor tries to assist, but it just spins and...
Top