Thanks Matt I called the shop today to tell them that the box had been damaged and they said to call with any problems - i’ll Do that tomorrow.
Most disappointing thing is in riding the bike for those few minutes it totally rocked I was all for going for a ride
Received my first e bike today box a 2019 Turbo levo - the box was very damaged but the bike looked ok when I got it. Twice around the garden shifted to the big cog and the back wheel jammed and the hanger broken. Bike just set up, check list included so wondering what the heck was that all...