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Hi, do you still have this laying around or did it get trashed? :)

The intermitted crunchy sound (5-9 sec mark of the video) is what i'm worried about. I'll try to loosen the cover later today and see if i can clear any debris out.

I can try that, but since the noise also happens when i stop pedaling (and the motor is winding down) I wonder if it's a bearing. Did you have to pull the cranks to remove the cover?

Hello fellow EMTB'ers. I recently purchased a used Trance X E+ from Pro's Closet before they shut down. The motor seems to make a loud grinding sound. Can somebody check if this is abnormal or should I just ignore and ride it? No other symptoms that I can tell besides the noise, the bike...

You did the OTA update via the app and that caused the error? I better not update!