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You just connect the dongle to the range extender battery directly. Basta conectar o dongle diretamente à bateria do extensor de alcance. - Will

Update: Update successful... I'm not exactly sure why it worked (eventually) but what seemed to do the trick was to have the dongle plugged into the computer and connected to the bicycle before the dealer service tool is started up. I had tried again this AM by starting the service tool...

Thanks - I've tried a few times now (rebooting the phone, powering off the bike, etc) to no avail. I'm a bit more concerned about the inability to update the battery firmware. I've a supplemental battery on the way and (per the TQ tech notes) the battery will only work with the bike if they...

So my TQ dongle arrived today and I was able to update my Fuel EXe across the board, zero issues. All appear to have the newest firmware. Curious side note number 1: connecting to the Fuel w/ the TQ app does *not* show the current firmware levels - all still show "n/a"... Odd. 🤔 Curious side...

That's a big bonus for sure! I've always wondered about the charge times... I mean, I understand some of the tech side and that you can't overheat the battery and need to manage the last 10% ish accordingly, etc - but... it always seemed longer than I thought it should (maybe I'm just impatient...

I'm waiting for my TQ Dongle to arrive, hopefully this week; then I'll take a swing at updating my firmware and see if the new battery update happens or not. More as I know it.

I thought the release notes had a date of 2 September for this update, which I found a bit curious. Maybe that is their way of announcing future releases... so it may become available tomorrow. 🤔

I've yet to receive my Fuel EXe with the TQ motor (tis on order, should arrive next week - woot!), but I have the same motor in my TREK Domane+ and I have 4,602 miles on it so far... my great experience with this bike helped me choose the TREK Fuel EXe to be my mountain e-bike choice.

Thanks for the info - curious to know where/how we can see lifecycle data; perhaps in the TQ app (as I'm pretty sure the TREK Central app doesn't show it)

Awesome - thanks!

So, you have one of the TREK Fuel EXe bikes? That is what I have and I'm trying to confirm I can update my bike before I purchase the cable. Thanks in advance! - Will