hello Cayuse, I spoke directly with Shimano, there's a compatibility problem between motor firmware 4.2.0 and third party batteries (not only the batteries used by Orbea, many third party batteries used also by other brands, like Merida etc.) and the only solution is waiting for a new firmware...
Hello, I have the same problem, on two ebikes now!
I can tell that the problem relys on the battery itself after you connect it to the pc software with a motor with firmware 4.2.0
I have a orbea rise m10 upgraded to firmware 4.2.0 (through pc software) and after finishing the update it says...