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We pride ourselves on having formed a Collective of like-minded people - cyclists who take care of their bikes @steve_sordy. Price is certainly important but unfortunately, most will only find out at the point of claim, when in need, if the money was well spent. I also encourage look at the...

Thanks a ton, @jimbob for the kind feedback! I've passed it on to Nick & Olle. Taking care of our customers' claims is the moment where we can shine and really enjoy getting customers back on the saddle. As to the price, we're in the midst of a big pricing review exercise and will, among other...

Thanks @mark1a and others. This very welcome insight I have passed on to my team as we're working through our modularisation exercise. I'll report back when done :)

@Pyr0 - thanks for sharing. Some insurers price based on the postcodes and there's a good chance that you benefit from this. There are lots of ways to adjust your cover to make a like-for-like comparison difficult, e.g. an excess vs no excess (Laka has a zero excess policy) and more. I won't...

I hope this is not too cheeky but if you use the referral code "Tobias" you get £25 off against your first bill(s). Not a very creative referral code - one I need to look into 😅

Hi @chrismechmaster and @jonesi, appreciate the interest! I would describe Laka certainly as the higher end of the market in terms of coverage. Spec'd down cover is a way to keep costs down but I'd strongly encourage you to review policy wording very closely as there's some nasty stuff out there...

Haha, thanks Phil!! I quite like that ?

Hi, thanks for your interest. You can still go ahead and sign-up with us and we would honour any theft claim from home or your van but couldn't pay out if your bike was indeed left unattended outside (without the evidence of a Gold-rated lock). What might be also interesting is that 4 out of 5...

Hi, thanks for the feedback! I had a look around to understand why we might be more expensive than your existing insurer. My guess is that it is a combination of several things: - Excess: CP appears to ask for an excess being the greater of £25 or 5% of the claim value. In your case, this would...

Thanks a ton for the kind words :)

Hi, based on the info shared the £11k quote likely comprises a multi-bike discount which we offer when more than 1 bike is covered with us as the risk of damage / theft on the road is much lower as 1 person can't ride 2 bikes at the same time :) Our costs are a direct reflection of the claims...

Any time :)

Hi, really happy to hear that you've been with us for over a year now - and congrats on the new bike! The illustration I shared might have been of a customer who joined halfway through a month and thus would have only paid for the remaining days. The statement was posted here by the customer for...

You are welcome to modify your bike as you see fit. At Laka, we ask you for what amount you would like to insure your bike for and base your individual share on this. You may increase or lower this at any point in time and as you see fit. There's no admin/handling fee.

This really depends on the provider (home insurer or specialist bike insurer). With Laka, we only ask you to keep the bike in a locked shed / garage. No requirement to keep it locked in there or to use a ground anchor. The basic check our customers should ask is if they would be happy if...

Hi all, I've been posting about this in the past and noticed more and more questions emerge around insurance for e-bikes. I'm the founder of Laka, a specialist bike insurer in the UK with a new business model. More about this below as this is not the reason for this post. Instead, I wanted to...

@Pottsy, I'm sure you have seen the great news that NI now can insure e-bikes without a license plate. Laka will be happy to finally offer cover. Let me know if still relevant an I'll ping you a welcome discount code.

Never @Pottsy. We do have non-e-bikes customers in NI but the whole license plate topic continues to cause headaches. We'll continue looking into it.

@RobNevyn we are certainly looking at Australia and are actually in the process of launching in South-East Asia in Q1 next year. We'd love to pick your brain at some point to understand the Australian market better if we may? :giggle:

Thanks for the kind words! Please keep an eye on the Laka Club offerings. Whilst we are rolling out free third-party liability cover today, we will roll-out other perks, to customers and non-customers alike, on a weekly basis: Laka Club - Curated perks that cyclists need and love