I wasn’t confident that I would get a response posting on a forum so I am delighted to say the least, thank you Muppet, I have spoken to Canyon and they’ve said take it to Shimano dealer and they will cover the cost.
Since attempting to install Shimano EP8 firmware update which failed at about 60% my bike won’t turn on, anybody familiar with this issue, is there anything I can do to fix it. The battery is fully charged and I’ve tried removing it and putting it back.