Hi am loving my bike apart from one issue once i reach 16mph it feels like the motor goes into brake,i feel i have to pedal really hard to get to 17mph where it eases off and dont have to pedal so hard,is it just me,my previous bike was hiabike 5 and never had this feeling with that bike.
Regarding battery the mechanic admitted it was his fault when first setting up the bike he didnt check the battery carriage which was found to be loose,regarding tyres i changed the tyres for some hybrid ones as could not trust the nobblys for riding iam doing.
So got to bottom of problem they had set up the motor etc for 27.5 inch wheels i have the 29 inch wheels,rides like a dream now,only thing not happy with is once you reach 16 mph when assist cuts out still feels like its gone into brake and you have to put real effort into it to get above and beyond
Thanks for the info steve but at the moment am more about distance and soft trails trying to lose some extra weight so have gone for some hybrid tyres,could not trust the nobblies on tarmac few times nearly lost front wheel.
Thanks hope i can report back with some good news soon, taking bike in for a diagnostic check,have bought some hybrid tyres which they said as a good will gesture they will fit for free when i take bike in.
Have recently upgraded from a trekking 5 with the bosch motor to the alltrack 6,have only had bike a week out on a ride the battery fell off the bike twice,took it back to dealer who said cradle was loose and tightened it up,the issue i have now is the assist seems a bit hit and miss on flat...