Hi Tony, I didn’t notice the defect at first in the shop it was only when I got it home and was looking down on the frame when I took it for a ride. Under warranty Cube have sent a replacement frame but that is as bad so the shop are looking to now take a frame from a built up 625 they have...
I appreciate your opinion Jag009, it helps to persuade me that I’m not being picky. The shop initially said ‘it’s within tolerance’ but couldn’t tell me what the tolerance was and when I suggested that if their new car had a deviation on the car door line similar to the bike then wouldn’t be...
Hi. I'm looking for some insight from anyone who owns or has knowledge of the Cube Hybrid Pro 500/625 e-bike or any Cube that uses the same frame.
I purchased a Pro 500 recently and have had to return it under warranty due to it having a small dent in the frame and noticible deviations in the...