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Hello, The first error 4414, occurred, the first day, when bringing the new bike home (1 km). Since then, I have it on every outing... 2 times yesterday for a 5 km ride. Trek suspects a battery issue. They must change it... for the moment no news.

OK, thanks I now go into the console setup but I can't find the firmware version.

Thanks I tried to get the firmware version but I can't get into setup mode from the console on the Fuel. On the TQ documentation, it says this Setup-Mode activate Switch off the drive system. Press and hold the button on the Display (pos. 5 in Fig. 1) and the DOWN button on the Remote (pos. 2...

Hello, Do you have any idea about the availability of the new firmware for our Fuel EX-E. I think I read that it should be released in early November. For information, the first Fuel EXE arrive in France. I find this Ebike really great (despite the 4414 error that I also have). It is super...