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  1. M

    E8000 motor issue

    Bought a replacement motor through shimano. I tested that motor for a couple of weeks after it started acting up and what I don't understand is it works perfectly on most rides. But if pushed for about 30 -45 min up steep climbs it would happen. I think it is when it overheats.
  2. M

    STUnlocker (ex Shimano STEPS Unlocker) Android & Windows App for derestriction/market change and etc

    Stunlocker, do I need the premium license to set up motor?
  3. M

    STUnlocker (ex Shimano STEPS Unlocker) Android & Windows App for derestriction/market change and etc

    Thank you. I have 2 more questions, will this app leave any traces behind when I have motor issues in the future? and what version of the app will I need?
  4. M

    STUnlocker (ex Shimano STEPS Unlocker) Android & Windows App for derestriction/market change and etc

    Can STUnlocker be used to set up a new replacement e8000 motor? I believe with set up wheel size, motor orientation and location need to be set. I have just purchased a replacement motor and the only shop on island I live is a shimano dealer but does not do any work on there ebikes. They...
  5. M

    E8000 motor issue

    Looking for some advice with my e8000 motor. On my last ride while climbing the motor stopped providing assistance but it was making a sound similar to when it overruns, like it was not engaging. I powered it off and motor worked fine for about 45 minutes before issue returned. Anyone else...
  6. M

    Disappointed with Commencal quality and customer service.

    Today Commencal offered me a new 2019 frame for $1180, or a new 2020 frame and battery for $3290! What a joke.
  7. M

    Disappointed with Commencal quality and customer service.

    Just an update: I talked to Diego about a week ago, he tried to tell me it was the paint oxidizing not the aluminum. I looked this up on the spot and for sure this is not paint oxidation, I told him it was from poor prep prior to painting. He seemed unsure and started putting it off on the...
  8. M

    Disappointed with Commencal quality and customer service.

    I will keep trying this week. Still waiting for Diego to return my call or respond to my email from the beginning of last week.
  9. M

    Disappointed with Commencal quality and customer service.

    I use my bikes, always clean maintain and store inside. I have never broke a stem before this and always tightened by feel and having a pedal snap off down a steep decent, that is the owners fault? luckily I didn't get hurt when it happened. I am just pointing out my experience and opinion about...
  10. M

    Disappointed with Commencal quality and customer service.

    I noticed they are comparing corrosion resistance to chrome plated. To me that doesn't say much since chrome plated forks corrode here all the time. I have one in my garage.
  11. M

    Disappointed with Commencal quality and customer service.

    Not a lot of bikes where I live so only a handful of fox forks with kashima coating, but I have seen this on most of them that are not brand new. A friend of mine with this problem was talking about how the coating just doesn't hold up. I believe it was his second set with that problem. Newer...
  12. M

    Disappointed with Commencal quality and customer service.

    I live in Hawaii, surrounded by the ocean and salt water corrodes everything. So maybe I should not be surprised, just never had a bike frame corrode like this. I have seen this happen many times with Fox kashima coated forks corrode and the coating flakes off over here and a friend with onyx...
  13. M

    Disappointed with Commencal quality and customer service.

    Yeah that’s the plan to use it until the warranty on the motor and battery runs out. Right now it’s not too bad, but I know corrosion like this usually continues to spread and paint will eventually chip off. The only reason I am posting about this on here is to bring awareness to how Commencal...
  14. M

    Disappointed with Commencal quality and customer service.

    So I have a 2019 Meta power 29, I have had this bike for a little over a year. In this time I have had to have both motor and battery replaced under warranty (I know this is Shimano). Other issues I have had is a cracked stem (my fault for not torquing properly) broke my pedal off (replaced...
  15. M

    Shimano Steps e8000 warranty

    I was told by Shimano USA my warranty was from date of purchase and would not extend from date of replacement. Had both motor and battery replaced under warranty recently.
  16. M

    Shimano e8000 overheating

    I had these error codes sometime last year, ended up with motor being replaced. Codes started out only happening occasionaly and powering off sytem and back on I would be able to finish my ride. Until 1 ride I got these codes and it never went away. If reinstalling software / updates did not fix...
  17. M

    Shimano BT-E8010 battery lights?

    Thank you, that is what I was looking for but could not find. Looks like my battery was over temp, maybe from sitting in the sun when I drove home as it was off for about 30 min. Anyways seems fine now, rode yesterday and charged when I got home and that was all good.
  18. M

    Shimano BT-E8010 battery lights?

    That is the same charger I have. I think the amber light on the charger was blinking, but not 100% sure. The charger light eventually shut off like when fully charged, that is when I unplugged and plugged back in and everything worked fine. Maybe it was just the charger. The 4th light being lit...
  19. M

    Shimano BT-E8010 battery lights?

    So I have a 2019 Commencal meta power 29, originally with the e7000 motor, but that broke and was replaced with e8000 through warranty. On my last ride I ran the battery all the way down until it shut off right before the final DH. When I got home to charge it (about half hour after, so it...
  20. M

    E7000 - e043 error

    Just to give a update: no more e043, I am now stuck with the w013 followed by e010 error code. Diagnosing with PCE1 hardwired connection to PC shows no problems with motor. I contacted Shimano in the US, they had me check that the cable from the battery to the motor was not loose and that...
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