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Thanks! Very valuable input. I was wondering in which currency that list is. I assume pounds? In € the hard difference on retail price is: 1700€. If it is in dollar, things might look a little different. Retail price for the M10 is 8k which makes it around $9,5k for the M20 that is $7,4k. The...

Actually, I did not. Thanks for pointing that out. I guess some of the bad reviews come from the fact that that way of working opens the door for discussions, as bikester did not investigate themselves... Perhaps I will talk to another LBS and see if they are willing to do the work on it. As...

Thanks for your replies. I indeed talked to the LBS about taking over the bike. The response was kind of expected. They do have agreements with other LBS in the vicinity to transfer warranty cases. However they called the on-line stores "box"-shufflers, and they do not have -or make- agreements...

Good evening all, I am in need of some advice. After a heart condition last year I upgraded my bikes to e-bikes. I bought a Levo comp 2020 (LBS) and a Focus Parallane 9.8 via bike-discount.de Most of my bike rides are on the e-mtb with non e-bike friends so I have it tuned to the lowest...