I guess they have to compare cadence, motor rpm, drawn current together to make obligations. Example they know what motor rpm is needed to achieve 25kmh with highest gear, what cadence it needs and how much motor draws current. Then they check logs that motor rpm is higher, motor draws more...
Did you use that planetary magnet or speedbox with Trance when motor stipped? I’m curious to know how Giant can tell if bike has been de-restricted with planetary style? Assist stops when magnet says 25km/h when In real its 38km/h.
Update from My friends bike: Auto mode started to work magically without doing anything. LBS dude just said that He left computer connected to the bike and forget it for a while, after few hours bike was fine. Its a mystery.
My friend is currently having same problem on his 21 Reign… LBS did troubleshoot with laptop and final result was slope sensor not working inside motor. They did warranty claim and now My friend got phone call from LBS service dude, that Giant said they saw some fault code which diminishes...
Im planning on getting one rather small to keep suspension parts clean and tidy and one massive ugly mf to keep My Back clean.
When summer come i can take bigger one off and put it Back when needed.
Hello lads, I'm also hopping on this Reign train! Im switching from 2021 Trance X E+ Pro 1 to Reign E+ 1.
Bike still making its way to Finland, but I've already ordered Fox xl mudguard and chameleonskin frame wrap set :) Next on my list is driving lights but I can't find info about lights...
I've rode over 300km with no faults after My local dealer did something to Ergo control wiring loom, they said it was too tight inside frame tube. They loosened it up and checked connectors and i've blasted thru mud and water since then with no faults. Im a Happy man once again!
Another victim here! I had first service done to my bike few weeks ago, last sunday i rode 40km in rough terrain, no probs whatsoever.
Yesterday first shut off was after 15km, rolling up a hill at slow pace, no roots, medium assist and bike shuts off. First few tries to press on gave me speed...
Do you guys prefer maestro in high of low position and why?
I test rode with high position, asked dealer to change My bike to low when i went to pick it up. I rode week with low and now changed it to high pos.
So far I have not noticed much of a difference other than bike feels a bit "higher"...
I've also noticed that this motor likes to have somewhat high cadence and because of that i usually keep a bit higher gear so when im cruising around with my usual cadence im right about that 25kmh... It still would not hurt to have that 32kmh assist [emoji14]
Hi fellow riders!
I bought My very first emtb, Trance E+ Pro 1 few weeks ago and I've been rocking it almost daily.
Question I have is: Do we know is it possible to increase assist to 32km/h with USA firmware? I'm not so keen on getting those speedboxes as I would just blow my battery with...