The battery has always looked like that and it was never hard to bolt in. The bike was assembled by the local dealer who sold it to me and has been in for one tune up. I just got back from picking it up and going to glue the battery back together and put a velcro strap around the down tube when...
Just got an update from my local shop where I bought the bike. Specialized said no to warranty on the battery. What a load of crap! If I call them and they don't replace it, I'll never buy another bike from them. Sad to see this is how they respond to customers and local shops. Might be selling...
I was riding down a slow technical section when I heard a snap. I got to the bottom and everything seemed fine. Removed the battery to charge and noticed the giant crack. I have the missing piece so I can prove it wasn’t dropped. I was only going about 3 mph when it happened. My only thought is...
I have a 2019 Kenevo Expert and my just cracked at the top retaining bolt. No batteries in stock and my local shop I purchased it from has no idea when I will get it back. I also reached out to Specialized and they said the same thing. I've only been on a dozzen rides or so with it. I think the...
I have a 2019 Kenevo Expert and my just cracked at the top retaining bolt. No batteries in stock and my local shop I purchased it from has no idea when I will get it back. I also reached out to Specialized and they said the same thing. I've only been on a dozzen rides or so with it. I think the...