I just got my 2018 Kenevo back from a motor replacement. It started to make grinding noises after just 600km and 1 month after warranty expiry. Specialized offered assisted purchase with a 35% discount. £600 including fitting. Painfull.
My 2018 Kenevo's bearings are on their last legs. 2 years 3 months, 600 km. Specialized offers a replacement service where they take your old motor and sell you a new one. According to them the technology is too new to be serviceable and only factory can do it properly. But the factory isn't...