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We do use a very thin smear of white grease on the ratchet. More to damp it a little than anything else. Thanks for the coffee by the way! Much appreciated.

There's a lot happening in the eBike world that will eventually solve all these issues. Firstly, find a new LBS! Diagnostics and updates are most definitely available for the 1.3 motors. There's good news coming for owners of Specialized and Brose powered eBikes. We have been working behind the...

The answer is: No... The motor "rattle" is caused by backlash in the gears and sprag bearing. Our new upgrade for this motor takes the play from the crankshaft and adds a tone of water resistance to some of the most sensitive parts.

The electronics are fairly robust, so unless they get wet, the sensors are usually good. However, there is a photo cell cadence sensor on the bottom of the torque sensor. This registers the movement of the cadence cage (reluctor ring if you prefer) attached to the crankshaft. If this sensor is...

I would agree, it would seem the torque sensor is not recognising your input. In answer to your questions: Plastic Bushings – The old ones were completely worn out, so I replaced them with new bushings. These new ones are much softer, although the manufacturer claims they are widely used in the...

Or you could buy good quality bearings or EP8 bearing kits from us or any of our other partners worldwide. www.ebikemotorcentre.com/shimano-ep8

This has now changed and Specialized shops are told they have the option of using us for sustainable repair as we are now the trusted service partners for Specialized. This is also being rolled out worldwide through our partner network.

Perhaps my constant warnings against pressure washers, deep water, car racks etc. Is starting to pay off. Or maybe because we and our partners around the world are upgrading thousands of predominately off road motors 🤔

Sorry to burst your bubble, but this picture was also taken around the same time showing Yamaha with 9% of the market. Don't get me wrong, Yamaha are a good motor, but they are no better or worse than most of the other motors.

Thank you for your kind words. I don't think you will have to throw your motor in the bin just yet. As you probably know, we do have our guys in Tennessee and Québec, so they are on the same continent as you and only about a 2 day ship away. However, there is a lot going on over your side of...

Yes, these bushes are special, they are extremely hard and self lubricating.

I did not realise you were in Finland. Sadly I learned that our partner in Finland has recently passed away. His two sons will be taking over the business but they are not up to speed on motors yet. In this case I would contact our partner in Germany, he will be able to help. I can't make any...

Sorry, we don't sell this seal because the motor must be fully stripped to fit it and a special tool is required. You could contact your local partner here: Where To Buy - eBike Motor Centre (Performance Line Bearings)

The support bushes are the plastic ones. Our metal bush is just to add further longevity to the plastic bushes. So back pedal all you want 🙂

The outcome of any rebuild on anything is definitely in the hands of experience. Personally, after what I have seen over the years, I don't really recommend anyone without a sound mechanical background to attempt a motor repair. I do like to see people repairing their own stuff though. I just...

This is why something that looks very simple on these motors never is! As @Spiff said, we actually had these seals manufactured. They are also made from a low friction material to stop motor or pedal drag.

:eek: Sorry, but just because you clean and grease the bits you can see, it's not going to help! :ROFLMAO::ROFLMAO: Especially, when you fill the bearings up with a solvent and use the wrong grease! 🤦‍♂️ Personally, I would not recommend using this as a "how to" video 😆

No, we won't see one of these for a few months yet, but will post my thoughts when we see one.

Exactly the same stuff (y)

Just for info, Brose didn't start fitting our seal until 2023. There is still no factory protection for the non-drive side. Also, just so others know... most eBike motors will ford deep water without any initial issues. Failure appears to happen 4 to 6 months later. Unfortunately, by this time...