Update on motor noise. Still there. Trek said to keep riding up to 100-200mi and see if it fixes itself. At about 50mi now.
On my last ride, after climbing in highest power on gravel road for 15 min. on an 80deg day, the motor gradually got quiet and stayed that way for remainder of climb...
There's no noise when motor is turned off, or with motor turned on and no load. I was able to produce the noise on the bike stand by applying the rear brake for some resistance.
I dunno, maybe they forgot to add gear oil? ;-). Every once in awhile the motor goes dead silent, seemingly at...
Grinder/growler noise from TQ motor on brand new EXe 9.8 XT (US purchase). Other new bike in shop does not make this noise.
LBS is in touch with Trek, no word back yet after a couple of weeks.
https://youtube.com/shorts/O4NvRt6a4ts?feature=share
Yep on a 2020. New motor after about three weeks. Torque sensor went out. Walk mode still worked but no power otherwise. Took about a month to get a new motor, been solid since.
Have you had a chance to check the tune ID?
I just picked up a DPX2 off a stumpy evo, tune DNHR. Curious about the difference.
Hope you are dodging the smoke in WA
Well a month and a half later I now have a new motor. Hopefully this one lasts longer than three weeks.
I haven’t heard too much about others having major problems with the SL motor so hopefully it’s an isolated case.
Experienced a sudden power loss a few miles into a ride with ~90% battery. Mission control showed no problems with batteries or motor. TCU LEDs lit up as normal. Just no power to the motor when peddling.
However, walk assist still worked.
Any ideas? Speed sensor?
Had the bike about three...