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Hi! I've had the same problem since the first day of driving. Swapped it through the app, for ease of use))

https://www.giantbikespares.com/Giant-Battery-cover-Reign-E%2B-2021_2022--52721G90104A1/product_detail/3-47901

Thanks for the information, hold on the line, we need you.

I confirm. After the update, all mileage was reset to zero.

I only know of rumors that there could be a problem if you have a chip.

Hey, everybody! I confirm after the update and three cycles of charging to 100% , there is no need to remove the battery anymore. Whether this update solved the problem with overheating of the motor, I can not say for sure, my friend now on a Giant Reign in the Altai mountains, he had this...

I confirm, it's in the fox recommendations, but I'm in favor of installing the spring.)))

Hi! That's good news, thanks for the info, we'll be installing these wonders 🍻 🤠

It's just crazy.: не уверен::болен: Previously my first bike was a Haibike XDURO AllMtn 2.0 and for 3 years no problems whatsoever. I like the Reign , but these magical cases of the Giant Sync Drive platform are very dumb, it's like Giant is testing it all out on us. ))))

Good afternoon colleagues! I went for a ride after an incident where the battery didn't charge fully when charging on the bike. After the ride the battery was discharged to 68% . Then I took the advice of (Evolution Stu))) cheers🍻) charged separately from the bike and everything went to 100%...

Thanks for the answer, I'll give it a try. 🍻

Hello colleagues! I have a Giant Reign 1 2021 everything was fine for 2 seasons until recently. Have you had such a moment that you charge the battery 625 wh (with all updates) and it is not fully charged 98% not 100% when the charger shows the end of the process ????.

Привет Израиль , Шалом!))

We are not saying that this is a big problem))) rather a bug, but it is stressful, what if something else will be more serious when we go to ride far from home)))) The bike is great, no one is arguing. Have a good ride guys. p.s. the photo is cool

Hi,on my reign 1 happens the same thing, the brightness setting of the indicator in the frame is not fixed, always lit in night mode as I did not change it with the application!

I agree with you, there is some truth in that. It is impossible to establish the fact of how we drive at any other time and whether we switch correctly. You can ride somewhere in Thailand in the tropics or in Dubai in the sand and wild heat or in winter in Finland. In any case, we have to...

I see, it's good that decided with the warranty.

Wow! What exactly happened and could it be fixed?

Hi, maybe this will help. Your wheels are assembled on sapim spokes, you can try to enter the parameters in the spoke calculator Spoke calculator | Sapim I have wheels on the same hubs as yours, the difference is the rims, your TRX my e-TR1 here are the spoke values : Giant REIGN E+ 1 MX Spoke...

Hi Scotsman 🤠! Welcome! Very much waiting for the madness to stop. Undoubtedly Scotland is beautiful and with a northern character, especially a single malt from your area!🥃