The current Torque:ON for sale in Europe has different battery in specs than the model in Canyon US site (available summer/fall 2023). Maybe there is a new version of the bike coming out.
Bottom bracket height is the same for all frame sizes, so longer cranks would mean more pedal strikes. And ebikes have gone for shorter cranks for this reason.
Canyon already agreed to refund. The problem is the duties and taxes which are not handled by Canyon. If UPS is unwilling to help, I would contact the local customs and ask how to proceed with duties and taxes refund.
Quick search returned this:
Importing by mail or courier: Applying for a...
I've had Levo 2017 and Kenevo 2020, currently riding Reign E+2.
Although I never had the need to change the motor, there were almost always some smaller or bigger issues. Faulty battery, creaking, broken covers. I have to say after sales support was excellent with Specialized, faulty battery...
K3 size seat tube height 400mm. Slamming seat all the way down probably not possibe and actually not needed (except for aesthetics for some).
Beautiful bike and amazing review video.
First flat with Tannus after two years of use. It was so easy to change the tube as the tyre unseated easily, no sealant gluing the tyre to the rim. Few minutes and I was done.
The climb is easy, a very smooth trail. The steepness just varies a lot and auto mode seems to work there pretty well.
I wouldn't (and I don't) use auto for anything remotely technical stuff.
This is something I noticed too, I actually liked the auto mode when climbing at the local dh spot. No more faffing with assist levels when doing laps, I just leave it in auto.
Few observations after five months of riding. On transfers (roads) the motor kind of sucks, at least compared to the...
It doesn't matter. It's good for both. It's an ebike, pedalling efficiency doesn't really matter. Extra 20-30mm of suspension will not ruin trail rides either.
Now when Garmin has released new Fenix 7 and Epix 2, it's the perfect time to pick up Garmin Fenix 6 pro, maybe even 2nd hand. It's just sooo good for bike rides and now includes emtb profile. Battery lasts forever.