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  1. Paul Carruthers

    Internal Power Cable Failure, Levo 2019

    Sorry no, but perhaps you can help with this new fault, dropped off at Edinburgh cycles Newcastle this morning Flashes between normal display and top two leds which are red over blue. Edinburgh were not sure of the fault lights Feeling really disappointed with what I thought was a top end brand.
  2. Paul Carruthers

    2019 Turbo Levo Owners Thread

    Updates were completed a few weeks ago when they called me to get the foam piece installed.
  3. Paul Carruthers

    Internal Power Cable Failure, Levo 2019

    Same happened to me, twice cleared fault lights by disconnecting and reconnecting, 2 days ago total failure, replaced power cable, great 24 hour turnaround by Edinburgh Cycles Newcastle. Emailed Specialized customer care, no response, should have bought a haibike.
  4. Paul Carruthers

    2019 Turbo Levo Owners Thread

    Same, replaced the battery/motor power cable, less than 900 miles logged. Great turnaround by Edinburgh Cycles of Newcastle who did a24 hour turnaround. Emailed customer care at Specialized, no response, beginning to wish I’d bought Haibike.
  5. Paul Carruthers

    Which Garmin?

    Hi which Garmin works with the 2019 levo, what apps are best for the Garmin? Thanks
  6. Paul Carruthers

    Turbo Levo motor case fix

    Get a front mudhugger
  7. Paul Carruthers

    2019 Turbo Levo Owners Thread

    I’m in Newcastle, perhaps they got the sponge bits ahead of your local shop, give your shop a bell.
  8. Paul Carruthers

    2019 Turbo Levo Owners Thread

    It looks tight between the guard and tyre, I’ve had no issues. Added a couple of holes and removed the lip by filing it flush to the id. No shortening required.
  9. Paul Carruthers

    2019 Turbo Levo Owners Thread

    They did, top notch service.
  10. Paul Carruthers

    2019 Turbo Levo Owners Thread

    Got a call from Edinburgh Cycles to get the “sponge” installed and for a few other checks they want to ensure are completed, top notch dealer service.
  11. Paul Carruthers

    2019 Turbo Levo Owners Thread

    Nothing in drain hole, potential to retain water. The sponge is just pushed in.
  12. Paul Carruthers

    2019 Turbo Levo Owners Thread

    Large front mudhugger fitted to the rear, only a small mod of removing the lip and adding extra holes. The sponge is jammed into the recess of the the cross member of the rear link adjacent to the tyre. I will add a pic tomorrow.
  13. Paul Carruthers

    2019 Turbo Levo Owners Thread

    I put a piece of scouring pad sponge in the gap between the swing arm and motor housing and fitted a a front mudhugger as others have, I also filled the motor casing gap with silicon grease. My first 6 week service with 350 miles found 1 pine needle inside the motor casing, probably as the...
  14. Paul Carruthers

    2019 Turbo Levo Owners Thread

    Where are the sponge updates, surely your dealers should have these by now!
  15. Paul Carruthers

    2019 Turbo Levo Owners Thread

    Called into my local dealership, the Specialized rep had been in and discussed the known issue, however no sponge inserts forthcoming, cmon Specialized it’s not like sourcing unicorn horn is it?
  16. Paul Carruthers

    2019 Turbo Levo Owners Thread

    Just fitted some sponge from a scour pad externally, and ran a smear of silicon grease along the case joint to seal the gap. Ensured drain hole was clear first.
  17. Paul Carruthers

    2019 Turbo Levo Owners Thread

    Fitted and works fine, clearance does look tight but no problems so far.
  18. Paul Carruthers

    2019 Turbo Levo Owners Thread

    2019 basic, second ride today 25 miles. Well it was my fault, regarding my previous comment about difficulty in connecting plug, I’m a clutz. Noise, not noticed it noisy, I previously had a Scott with a Brose and it sounds no louder. Distinct hum from hubs on tarmac. Mission control faultless...
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