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don’t wait! While the warranty’s may be good the initial design and testing must have revealed this issue or has the manufacturer been changed?

When mine is repaired , I shan’t use it, just wrap in cotton wool. Apparently there was a shipping issue but my motor etc is to arrive at the shop tomorrow, fingers crossed ?

Still waiting on motor and harness, there is obviously a supply issue?

A mountain bike by design should not require this level of care, I had a Scott and my wife and son have Cube bikes ridden all weather without any problems

No they didn’t, more ammo for any future wrangle. I’ve gone back to My pre electric Cube

Nearly 2 weeks and still waiting on a new motor, they must be changing lots of them ?

Reject the bike for a new one or refund.

When I get mine back, still waiting for a motor replacement for a week now If I have another fault I’m going back to shop and reject it.

The new cover seals the gap between the case half’s joint. Take the back wheel off, you will see the gap, I put sponge into the moulded cavity of the swing arm, it stops crud getting in. You need the internal foam installing by your dealer.

Glad you’re sorted, wish they’d PM me with when they’re sending a replacement motor to my LBS

I just want some honest feedback and an engineered fix, while the warranty service is good I’d rather not have to make use of it.

Well gents whatever it is it’s obviously not a one off issue and needs resolving. Replacing like for like of an inadequate component will result in repeated failure.

Why can’t Specialized admit this is an error in design and replace it with a cable fit for purpose. Is it cost? The cost to reputation will in the long run be much higher. I await the root cause failure analysis as the Specialized rep on the forum states no faults in the returned cables have...

69 euro, very pricey

So what is the root cause of the failure, why is the cable being replaced? It’s taking a very long time to answer this.

Well it appears I need a new motor, hope it’s readily available!

Thanks for that I will be calling the shop this afternoon, what concerns me is the fragility of these pins/connection on a bike that is designed for rugged use, if this is the issue Specialized should publish a warning regarding this issue and how to care for what should have been engineered out...

The TCU was alternating between Normal and the top two LEDs illuminated, red over blue. The shop didn’t recognise this error, hope you can.

Just shows the initial design is flawed and replacing like for like is unlikely to resolve the issue.

If this is for real it’s a major design flaw, it’s obvious that ,dirt, grit, water ingress will occur in this area. My bike in for a second time today, not a happy chap, this Rosenberger connection is obviously not sealed correctly, what are Specialized going to do?