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Mine has cable routers moulde I’m on the back, hence not remo I managed without the loop, but the “oneup” dropper is quite short.

It won’t come off, you need to thread your cable through the top gap, it’s sort of fixed as the other two run through the moulded cover’s back.

This is referring to the parts now available to close the gap that allows debris to enter the motor casing, see the pics above re the new bike releases

3 emails regarding parts sent to Customer Care in the UK, all ignored. The mods show there was an original design flaw and as such the bikes previously manufactured should be fitted with the new parts free. What do people think?

3 emails to customer care in UK regarding these parts, No reply, so much for care?

Back to shop

I was told by Specialized customer care the 4 bolt cover is not covered by warranty

I’ve emailed customer care to enquire re the pivot protector kit

Anyone know if the upgrades are coming to the UK?

Well picking up the bike tomorrow LBS shops diagnostics showed nothing but they’ve changed the motor cable as a precaution and sending downloads to Specialized. Great service again from Edinburgh Cycles, wish you guys designed and built bikes.

Smear some silicone grease into the gap

When you complete a 12 mile unsupported ride because of failure it’s not so minor you may find. I had several resettable faults before totally failing

A premium brand should not have these issues, disappointing

Bet they loved you when you handed your cash over, keep taking it back, also write to Specialized I have detailing faults so far and that the bike can’t be used for the purpose it was purchased for. I must say Edinburgh Cycles have been great and I’m going in today for a check over.

True, emailed Specialized quoting all issues and that I can’t confidently use the bike for what it was purchased for, waiting in reply

?

Well after 250 miles on new motor had the red and blue flash again today, cleared by cycling on/off, as this fault prevents commas to the app it does not show any fault on the app. Really unhappy with this bike’s reliability, £4K down the pan.

After having a new motor and harness fitted I’m 250 miles in and today had the red and blue flash again, cleared when switched off and on but I’m far from happy

On 2019 levo (alloy) does anyone know what size cap head is required on the black plastic cable retainer that sits in the small diagonal frame brace. Thanks

Totally different plug? Well my new motor is in, touch wood no more warranty work required