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I have red and blue lines (motor error) when push the walk button for a long time...I made a video if it can help...this is strange because before the update I never had problems regarding walk

You can simply remove the TCU and look at the lable, at least with the levo it's there too

@jerry ahaha, if you don't do anything blame on you, if you recognize your errors and extend warranty it's no good...sometimes I wonder what is that customers deserve to make they happy...personally I find it great not only for the extension, but for the public admission from the CEO!

Try to have a look here but it's Italian...

Try then to download the gpx locally, go to blevo/import gpx and open the file...

You create your gpx or download it. Then you attach it to an email you send to yourself. Then you open the attachment, at this point android asks you to open it with blevo...hopefully:)

I don't say it's fare, this is their way to deal with resellers, and I don't blame a reseller -from which I did not buy anything- for asking me to pay for what they can't get a refund of.

No, you are not. Reseller does not charge you because you are his customer, but in principle warranty from Specialized excludes obligation.

Well it's written clearly in the warranty from Specialized, so nothing to be disappointed for, at least in my opinion: ”Shipping costs are never included, and your Specialized retailer may charge you for labor or administrative costs." That means that the charge is at their discretion. Normally...

Sorry to hear that, for what counts, you are in a very good company especially in this very moment where everybody likes to enjoy the ebike

Sorry I was not clear, for example here in Italy you are not entitled for free workmanship whether you don't ask your dealer to honor the warranty, even if specialized but not your dealer you can't expect it...

Same noise mine, got to warranty replacement. The grinding noise got worse but never reached this level before the motor blew

Normal stuff everywhere....if you go to a non specialized dealer

In absence of a physical dealer, warranty can be granted from any vendor of the brand...at least here in Italy. The difference being that vendor may want to get paid for the manwork, since you didn't buy from him. But he can't refuse to assist.

It could be the torque sensor...

You may imagine if everyone asks to switch from blevo to his preferred app... personally I like very much the way Paolo implemented the map section. I can suggest you to map a hardware button to switch to the last open app, it works perfectly if you have a BV for example with the yellow button...

Apologies, I don't know the iOS version...I was actually describing the android one, maybe there are discrepancies in regard of this...

Actually you can set delay of increment and % of increment, to adjust the response. Setting low delay and %max the increment should be very fast

92 Celsius and the motor tripped. Levo 2019 turbo mode, aspalth, summer 35 degrees, 5 Kms of 10% slope...

Unfortunately here in Italy it's not possible. Warranty covers failure and replacement until expiration, 2 years. Warranty does not reset, because the obligation is for 2 years no more. Therefore if you junk the motor the last day, next time you have to pay for the replacement. An only then 2...