Did you (or anyone beyond the one person who got a new motor) find a fix to this?
My Spectral with EP801 and only 300 miles on it started doing this a couple days ago. My friend who got his Spectral with EP801 just a month or so before I did has also run into this with his. I’ve got the 900wh...
In the US I got my XT linkglide Di2 derailleur, XT shifter and CN-LG500 chain from PerformanceBike and the cassette from a random bike shop that happened to have it on sale.
Just want to echo this: on my Canyon Spectral:ON I was able to install the Di2 hardware and use the miniMax software (windows app, no license required) to enable electronic shifting. Worked like a charm.
Biggest headache was buying that stupid Shimano cable which should cost about 1/10th what...