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  1. K

    New Chain on 12 speed shimano - thrumming?!...

    Mine did this, but after a few rides it wore on ok. Probably be the last time we get away with it before needing to replace all the drive train.
  2. K

    Orbea - Ability to support spares

    I don't think the industry is regulated yet (or may never be?). Must admit, I never thought of this issue nearly 2 years ago. As much as I love not having to worry about hills anymore. It's disgusted me a little and I'm considering just selling at what's looking like an awful price in a couple...
  3. K

    Orbea - Ability to support spares

    They are looking after bikes under the 2 year warranty. It's ones that are out of it where people have the problems. Out of interest what happened to your battery? Mines on 2500 miles now, bit worried it's on borrowed time! A 2022 H30 BTW 540w battery.
  4. K

    Is Orbea customer service horrible

    If you purchased forks that increased the max travel by a certain amount it could actually. They would argue that it threw the geometry out and put excessive stresses on components. But like for like travel no, we'll they shouldn't be able to!
  5. K

    Is Orbea customer service horrible

    I think they are OK with all the bits they manufacture, but the battery is made by a Taiwanese company, not Shimano nor Orbea. The only way you can get one is through warranty. So when the bikes over 2 years old you are screwed. Was going to keep mine but will try to sell 2nd hand now once the...
  6. K

    Is Orbea customer service horrible

    For my 2022 rise, unless the battery goes under warranty (3 months left). I will not be able to replace the battery. Orbea told me this themselves when I enquired. I agree with the above, I will never buy a bike with a proprietary battery ever again.
  7. K

    Orbea - Ability to support spares

    You should be able to get it for free under warranty. I did, tredz sorted it out for me pretty quickly (2 weeks ish). The new linkage still isn't without it's faults. The driveside bolt that holds the linkage together behind the seat tube (god knows why they chose to put it on the inside where...
  8. K

    Orbea Rise Battery Replacement

    I have got an older linkage if anyone wants to buy it?! I got the new design one under warranty and fitted it myself. Never threw it away
  9. K

    new bike day, foiled by DHL

    I had a nightmare with DHL, lost my bike, Tredz had to send another one. Found the lost one again... then they both arrived and I had two. Then DHL lied 5 days straight that I hadn't been in when they came to collect the lost (and damaged by forklift) one. Tredz rang me to check I would be in! I...
  10. K

    How many km/ before changing a chain and drive train?

    On my Orbea rise I just changed out the M6100 that came with it @ 900 miles ish.
  11. K

    Pedalling e-bike when motor turned off

    I have an orbea rise, horrendous to ride without the motor on!!
  12. K

    Odometer validity on used emtb (Bosch gen4) and how to test battery on used ebike?

    I don't think that's correct. I had a Cube ebike and Cube do not allow you to transfer warranties.
  13. K

    Are my front forks faulty?

    Unfortunately I think you will carry on being dissatisfied with these. Mine made this squeak sound even dropping off a curb (was embarrassing for an expensive bike). I think we assume there is something wrong with them , but , that is just how they are. When I serviced my recons I thought I'd...
  14. K

    Are my front forks faulty?

    To add to that, when they came back from warranty repair ... they were just as awful.
  15. K

    Are my front forks faulty?

    Hi, no, I had to pay for the upgrade. Found some rockshox recons on fb marketplace. Went to the bike shop and picked up the bike whilst the xfusion PoS were being 'fixed'. The bike shop wasn't happy with me, but I wasn't very happy myself at the time, they had already had the bike a month...
  16. K

    Are my front forks faulty?

    Hi all, I am new to this forum. However, suffered the exact same problem with my 2022 reaction hybrid Pro. My MIG29 forks went back for warranty repair, although after allegedly a new damper cartridge and lowers , they still felt terrible. Shame as the bike is good apart from the forks, I had to...
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