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  1. P

    My frame has broken

    It was replaced 1yr ago and has gone in the same place just like other's that I have seen on forums, focus are trying to wriggle out of it now even though the frame is still under warranty. Let's see what they come back with this week
  2. P

    Jam2 rear linkage snapped

    It's not that I have trust in them but more a necessity to maintain any warranty
  3. P

    Jam2 rear linkage snapped

    I agree but that should be investigated by the dealer when rebuilding
  4. P

    Jam2 rear linkage snapped

    Tbh I've had a lot of issues with the bike since I bought it but mainly the rear wheel and free hub, so my dealer said that I needed to upgrade my back wheel because the free hub kept failing. To cut the long story short the free hub problem was that during the first repair they left a spacer...
  5. P

    Jam2 rear linkage snapped

    More importantly I want some reassuring that if it happens again that they are going to accept back as not fit for purpose
  6. P

    Jam2 rear linkage snapped

    I'm not completely sure as yet but I have been back to the dealer today and said that I will give them a week and if nothing is happening I will escalate it up to legal action
  7. P

    Jam2 rear linkage snapped

    They are not dealing with me directly because I have to go through the bike shop where I bought it from
  8. P

    Jam2 rear linkage snapped

    I've looked into it and the frame carries a 10 Yr warranty but it is being contested at the minute by the manufacturer, however my consumer rights will kick in and I will get it sorted, my concern now is that it's happened twice within 12 months and without any reason as the bike is only used...
  9. P

    Jam2 rear linkage snapped

    Hi I have got an jam2 factory spec 2018 emtb and the linkage for the rear triangle has snapped for the second time in 12 months has anyone else had this problem
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