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Yep have two chargers same on both.

Mine connects everytime, but if I take it for a ride (bought a great holder) when the screen goes blank, after a few seconds, it disconnects - total crap! Such a shame as their bikes are great.

Anyone know if you can reset a battery? Mine from Fathom is no longer charging. It's like the Battery Management System is fried. Put it on charger (either on or off bike) and the red light stays on, no flashing green light to say charging. Only 1 month old, but shop so busy looking for past...

Feel really bad, it's going to take a while to get this fixed as it takes ages for the part to arrive and pretty much everything at the back needs to be removed and put back on, so being the diva I am, have my eye on a 2nd bike as a "back up". looking at the Fathom for Winter, backup and my son...

Omg how hard was it to upload this!!!!

Damaged the rear mech, broke the hanger and bent the frame, where the hanger sits.

Hi All, I am new to MTB, ETB and this forum. My son has been MTB for about 6- years and at 15 was desperate for me to join him. Well after the purchase of a Giant Stance E+1 I am loving it (don't tell him) and always looking forward to getting out there. Sadly recently broke my Rear Mech and...