The wrong time have happened to me three times.
1. Cut the back of my calf when the pedal continued to spin.
2. Cycled carefully up a slippery boulder, the motor decided to give it full beans.
Hit my elbow chin and side.
3. Uphill in a technical section, motor engaged fully and did not...
Yes I showed the local Specialized dealer the PDF. The claim was sent to "central Specialized" they were the ones that rejected the claim.
I asked for a reason. The answer was just rejected.
I asked a second time for more details. No answer as of yet.
What was the date of purchase? I dont understand 20241121!
-Oh, it's should be date of purchase year 2020 month november date 21
Was it bought new or second hand..private sale or from a dealer?
-New from a dealer
Potential reasons for refusing warranty:-
No proof of original purchase date if...
Great that Specialized offers 4 years warranty on the motors.
Unfortunate for me Specialized don't honor their promise of 4 year warranty in my case for some reason.
My 2020 Turbo Levo comp was bought 20241121. The odometer is at 1220 km and have according to my local Specialized store a broken...
I'am obviously new to the forum :)
Picked up a 2020 Levo Comp and 2020 Levo SL to my son earlier this year.
We enjoy the wood trails a lot. Have used onewheels for a couple of years but eMTB is equally fun ;)
/alvess